Privacy Statement and General Conditions of Sale

1.Confidentiality declaration :

At YOOagility, we are committed to protecting your privacy and personal data. This privacy statement explains how we collect, use and protect your information when you use our services.

Collection of information

We collect personal information when you register for our training courses, visit our website, or interact with us through online forms or electronic communications. The information collected may include your name, email address, telephone number, postal address, and any other information relevant to your needs.

Use of information

We use the information collected to provide our services, process your requests, personalize your user experience, contact you regarding your purchases or participation in our training programs, and improve our products and services. We do not share your personal information with third parties without your consent, except as necessary to fulfill your requests or legal obligations

Protection of information:

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure or alteration. We limit access to your information to authorized employees and partners who need access to provide our services.

2.Terms of Sales :

1. Orders

   All online orders for training and consulting services are subject to availability and approval. We reserve the right to refuse or cancel any order in the event of non-compliance with these general conditions.

2. Payment

   Payments for our products and services must be made according to the terms agreed upon when ordering. Payments can be made online via our secure platform or by bank transfer, depending on the options available.

3. 3.Delivery

   Pre-recorded lessons will be accessible via our online platform once payment is confirmed. Online, face-to-face training or consulting sessions will take place according to predefined dates, or planned according to availability agreed between the parties.

4. 4. Cancellations and Refunds :

   Cancellations of training or other services offered online on our site must be requested at least 7 days before the training session is held. Refunds will be processed over a period of 2 to 4 weeks after receipt of the refund request. You will be asked to sign a release after receiving the returned funds. As for services ordered online, we do not currently offer refund options.

5. 5. Confidentiality :

   All information provided as part of our services is treated with the utmost confidentiality, in accordance with our privacy statement. By using our services, you accept these general conditions of sale and our privacy statement. If you have any questions or concerns regarding our Privacy Policy or Terms and Conditions, please contact us at [email protected]. This privacy statement and these general conditions of sale may be updated periodically. We encourage you to check our site regularly to stay informed of any changes